Terms and Conditions

Last updated: 10/22/2026

1. Acceptance of Terms

These terms and conditions govern your use of the Apia Inn website and services. By accessing or using our website, making a reservation, or staying at our inn, you agree to be bound by these terms and conditions.

2. Booking and Reservations

All reservations made through our website are subject to availability and confirmation. A booking is only confirmed when you receive a confirmation email from us. We reserve the right to refuse any booking at our discretion.

3. Payment and Charges

Online reservations on apiainn.com are prepaid bookings. When you select Pay Now, you pay the full reservation amount at the time of booking. Apia Inn (operated by our New Zealand management company) acts as merchant of record for these online payments — not as a refundable deposit held on your behalf.

We accept PayPal and major cards processed through PayPal. Prices quoted on our website are in USD and are inclusive of all taxes unless otherwise specified. Your card or PayPal statement will show APIA INN or our registered merchant name.

4. Cancellation and Modifications

Cancellation policies vary depending on the type of reservation made. Detailed cancellation policies are provided at the time of booking. Some bookings may be non-refundable. Cancellations must be made through our website or by contacting our reservations team directly.

5. Check-in and Check-out Times

Standard check-in time is 2:00 PM and standard check-out time is 11:00 AM. Early check-in or late check-out may be available upon request and is subject to availability. Additional fees may apply for late check-out.

6. Guest Responsibilities

All guests are expected to comply with all applicable laws and to respect the property and other guests. Guests are fully responsible for any damage to the property or loss of items that occurs during their stay. Excessive noise or disruptive behavior may result in removal from the property without refund.

7. Limitation of Liability

Apia Inn's liability for any claim arising from your stay is limited to the amount paid for the accommodation. We are not responsible for any indirect, incidental, or consequential damages that may result from your stay.

8. Privacy Policy

Please refer to our Privacy Policy for information about how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

10. Governing Law

These terms and conditions are governed by the laws of Samoa. Any disputes arising from your stay or use of our services will be subject to the exclusive jurisdiction of the courts of Samoa.